Student Login

Click on the “Forgot Username or Password?” link to reset your password. 

When resetting your password, enter the personal email address associated with your student account. This is not your ACE student email address.

If you need to update the personal email address on file before resetting your password, please contact Student Services for assistance. Email address changes cannot be completed through the password reset tool.

To help keep your account secure, we recommend creating a strong password that:

• Contains at least 12 characters
• Includes a combination of uppercase and lowercase letters
• Includes numbers and special characters (such as !, @, #, or $)
• Is unique and not used for any other accounts
• Does not contain easily guessed information, such as your name, username, birthdate, or common words

Contact Student Services at [email protected], by calling 1-800-280-0307 Option 1, or by web chat on the bottom right of your screen.

• Step 1:

Find your username and student ID in the MyACE portal, https://myace.ace.edu.  Take note of your Student ID and Secondary Email for your ACE email account. In MyACE, go to My Profile > My Information, and your ID number is the first number directly to the right of your “title” (10-digits, no letters). Then Scroll down to find your ACE email account, likely showing as a second email address.

Important Note: if you are using a phone to access MyACE Portal, select Show Quick Links to view all links in this portal.

• Step 2:

Log into your account.  Open a new tab and go to this URL:  portal.office.com – OR – In MyACE portal> Click on Academics > Microsoft 365. 
 
NOTE:  If you have an existing personal or work-provided Microsoft 365 account, to get started, select + USE ANOTHER ACCOUNT. You may need to log out of your work account first or use a different browser. 

• Step 3:

Your temporary password was included in an email sent to your personal or work account with the subject: Your ACE Email Login Information. When setting up your account, select the option to provide a cell number where you can receive a text message.

Note: You can also use the Microsoft Authenticator to set up verification parameters. This step is strongly encouraged for students who anticipate limited access to receive call or text messages.

• Step 4:

Lastly, you will need to provide both a phone number and an alternate email address (do not use a work email account) for password recovery purposes, should you ever be locked out of your account. Do not skip this step.

Next, sign in to Canvas:  ace.instructure.com 
Use your ACE email address and password – OR – first, sign in to your ACE email and then open ace.instructure.com to automatically be signed in to Canvas.

Students sign in to Canvas using their ACE-provided Microsoft 365 account credentials. If already set up your account and would like to reset your password, please click here and follow the instructions.